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Avaya 78202T Exam Syllabus Topics:

Avaya IP Office™ Platform Support Online Test Sample Questions:

1. A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN.
Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

A) Enable and monitor SNMP traps on the WAN routers to detect any network or connectivity issues.
B) Configure a VPN connection to the remote site to bypass WAN congestion and improve voice quality.
C) Perform a packet capture and analysis of the WAN traffic using a network analyzer tool.
D) Compare the WAN bandwidth usage during call setup and active call phases to determine if there are any bandwidth limitations.
E) Check the network performance metrics, such as latency and round-trip time, to identify any abnormal values.

2. Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)

A) The underlying network must be configured as a flat layer 2 subnet for optimal performance.
B) The extension, user, and group numbering on each system must be unique to avoid conflicts.
C) Combo Cards are required in all systems to ensure compatibility.
D) The total number of users within the Small Community Network must not exceed 500 for efficient management.
E) The user and group names on each system must be unique for easy identification.

3. When creating an Avaya IP Office™ solution spanning over multiple sites, which type of trunk is used to interconnect the sites to each other?

A) Avaya IP Office™ Line (SCN)
B) H.323
C) SIP
D) SM

4. What is the approach for updating the voice prompts on the Embedded Voicemail?

A) Utilizing the Voice Wizard capability in the Manager Application
B) Using the Embedded File Management option in the Manager Application
C) Adopting the Embedded Monitoring Management tool
D) Leveraging the External File Management feature in the System Status Application

5. Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

A) Avaya Aura® Conferencing
B) Avaya Call Management System
C) Embedded Voicemail Pro
D) Avaya Aura® Messaging
E) one-X® Portal

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