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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Assuming the customer is a retail store chain, which describes a business benefit from using technology?

A) Store managers better understand their compensation plan, since wording is simpler.
B) IT staff completes a performance management software tool upgrade on time.
C) Higher revenue per customer is possible, based on personalized tips being sent to shopper smartphones.
D) A new video system with a strong track record for quality is implemented.

2. What should you consider when recommending solutions?

A) Ensure the business case and solutions cover a common scope.
B) Include benefits from projects the customer is currently executing, which are dependencies for one of your solutions.
C) Include more details about the investments needed, where a customer expense is highest.
D) Try to shift risks of budget overruns to the IT management team.

3. A reference model provides value through which two features? (Choose two.)

A) Structured approach to aligning business and IT
B) Diverse vocabulary to describe different situations
C) Mapping of issues to specific steps in a process flow diagram
D) Case examples across industry verticals
E) Standard set of documentation

4. Which two are elements of a business case? (Choose two.)

A) Roll out schedule
B) Product feature list
C) Assumptions
D) Estimated Benefits

5. Which customer-provided sources would give you insight into a public company's recent financial condition?

A) Supporting information from an RFP the company issued 12 months ago
B) A brochure that describes the company's history in innovation
C) A news article about a private company rumored to be an acquisition candidate for the customer
D) Quarterly filings with the country financial securities government authority

Solutions: