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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Which of the following is a perceived advantage of using workshops to investigate requirements?

A) It obtains buy-in and acceptance for the project,
B) It reduces speed and productivity of the project.
C) It is time-consuming to arrange and organise.
D) It focuses on a narrow view of the area under investigation.

2. Which of the following is likely to be shown as a process in a swim-lane diagram of a library book borrowing system?

A) Borrow book.
B) Borrowing Limit.
C) Librarian.
D) Book.

3. Which of the following lists includes only activities that are defined as support activities in the value chain?

A) Firm infrastructure, service, marketing and sales.
B) Inbound logistics, outbound logistics, operations.
C) Procurement, technology development, human resource management.
D) Service, procurement, firm infrastructure.

4. In which of the following categories would return on investment be considered when assessing the feasibility of a project?

A) Business feasibility.
B) Financial feasibility.
C) Technical feasibility.
D) Operational feasibility.

5. In which of the following circumstances do buyers have high bargaining power?

A) When the supplier brand is powerful.
B) When the cost of a product or service is low.
C) When switching costs are high.
D) When available sources of supply are available and easy to find.

Solutions: