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Salesforce AP-212 Exam Syllabus Topics:

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question 1

Universal Containers implemented a Loyalty Program six months ago. The Loyalty Program Manager noticed a recent decrease in program efficiency. Now the Manager wants to incorporate a targeted strategy.
Which two benefits should the Administrator expect as a result of running the strategy?

A. Data-based segmentation strategy
B. Customers are rewarded based on their tiers
C. Personalized digital marketing
D. Transaction journey data is automatically archived

Question 2

Northern Trail Outfitters would like to encourage sustained engagement with its brand over time, the company has created a Promotion that issues a bonus reward to members who make three purchases in a single month.
What type of Loyalty Promotion should the Administrator use?

A. Standard Promotion
B. Aggregate Promotion
C. Joint Promotion
D. Cumulative Promotion

Question 3

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

A. Assign user access to the analytics for Loyalty role.
B. Assign user access to permission sets for analytics for Loyalty.
C. Assign the user the analytics profile for analytics for Loyalty.
D. Assign access by checking CRM analytics plus user

Question 4

A hotel group has finished setting up its Loyalty Program and now wants to provide its Loyalty members with live updates about their program membership. They are looking for a solution that lets members view their membership details whenever, they want to, and expect that this can be implemented without a need for complex customization. Using the available product features of Loyalty Management, Which three tasks should an Administrator implement to meet the Hotel group's requirements?

A. LoyaltyLedger
B. LoyaltyMemberTier
C. LoyaltyBenefits
D. TransactionJournal
E. Contact Record

Question 5

An Administrator needs to analyze the performance of the Loyalty Program.
What Loyalty Analytics permission does a System Administrator need to set up and customize?

A. CRM Analytics User
B. CLAAnalytics Base Admin
C. Data Pipeline User
D. Loyalty Analytics User

Solutions: