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SAP C-FSM-2601 Exam Syllabus Topics:

SAP Certified - SAP Field Service Management Sample Questions:

1. The standard, built-in logic of Field Service Management can be changed.
Choose the correct answer.

A) False
B) True

2. Customer use self-service through the portal and the chat assistant.
Choose the correct answer.

A) False
B) True

3. Which aspects are included in the core components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.

A) Customer loyalty programs
B) Integrated toolchain
C) Expert guidance
D) Standardized framework
E) Best marketing practices

4. Which statement is true regarding the planning widget?
Choose the correct answer.

A) The planning widget can handle only 1 activity at a time
B) The planning widget can handle only 1 technician at a time
C) A dispatcher can choose which policy is applied by the planning widget
D) An administrator can choose which policy is applied by the planning widget

5. How can smartform instances be created?
There are three correct answers.

A) Manually by a technician on a mobile app
B) By the customer in the FSM Self Service application
C) Manually by a dispatcher on the Field Service Management web UI
D) Automatically by a business rule

Solutions: