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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Sales managers at Cloud Kicks need to show reports and dashboards with Opportunity Forecast by Product family with team Quotas.
Which solution should a consultant recommend?

A) Create a joined report with closed Opportunities, Forecasting Items, and Quotas.
B) Create a custom report type with Forecasting Quotas and Forecasting Items.
C) Configure Quotas with a Product family report and add necessary fields.

2. The Contact Us form on the Cloud Kicks website creates leads that sales reps need to contact in a timely manner. The VP of sales wants to know when the lead status is still new a day after the lead was created. Sales reps want a simple way to contact these leads.
Which action should the consultant take to meet the requirements?

A) Create a dynamic report with a filter where "Lead created date is equal to TODAY" and "Status equals new",
B) Create a Lead escalation rule with criteria "Lead created date not equal to TODAY" and "Status not equal to new".
C) Create a Lead list view filtered for "Lead created date not equal to TODAY" and "Status equals new".

3. When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?

A) Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.
B) Prioritize standard Salesforce features to manage costs while ensuring project success.
C) Opt for custom development, weighing long-term scalability and maintenance against quick solutions.

4. The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts and wants to merge them.
What should the consultant explain to the team about merging Person Accounts?

A) They can be merged with other Person Accounts.
B) They can be merged with any type of Account.
C) They can be merged with contact records.

5. Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?

A) Create a formula field to track Campaign Influence.
B) Customizable Campaign Influence for reporting.
C) Create a reporting snapshot for Campaign Influence.

Solutions: