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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?

A) Create a separate community for each partner with audience targeting.
B) Create branding sets,audience targeting and a custom Navigation menu component.
C) Create branding sets, audience targeting, and navigation menu targeting.
D) Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.

2. Cloud Kicks (CK) is planning to introduce a User Acceptance Testing (UAT) process to ensure quality. UAT will take place In Partial and Full sandboxes. OC has also set up the Salesforce content Delivery Network (CDN) for its domain in production environment.
What should CK keep in mind about salesforce CDN?

A) Salesforce CDH is only supported in Developer sandbox environments
B) Salesforce CDN is not supported in sandbox environments.
C) Salesforce CDN is only supported in Full sandbox environments.
D) Salesforce CDN is supported in all sandbox environment

3. Ursa Major Solar (UMS) has a discussion thread on its Experience Cloud site for customers to provide feedback on the company's latest product release. To help ensure new members understand what the discussion thread is meant for and to monitor their first posts, UMS would like to approve the first post of any new member who has joined within 7 days or less.
What is needed to configure this?

A) Create a moderation rule with the appropriate member criteria.
B) Create a Community moderator with Approval permissions.
C) Create a Community moderator with Delete permissions.
D) Create a moderation rule with the appropriate content criteria.

4. Northern Trail Outfitters (NTO) reports that 50% of calls to its support line are for repeatable issues.
Using standard out-of-the-box functionality, in which ways can NTO decrease its call volume using an Experiences site?
Choose 3 answers

A) Create an FAQ Knowledge article.
B) Create a public ''announcement only' group for moderators to address commonquestions.
C) Create an FAQ rich text component on the Home page.
D) Enable Chatter Questions to encourage peer-to-self-service
E) Deploy a chatbox to address common questions.

5. Northern Trail Qutfitters has a network of resellers who are Partner Community users. One of the resellers has requested that their parent company get View access to cases created by their childcompanies.
Which functionality will meet the requirement best?

A) Configure an External Account Hierarchy.
B) Create a Sharing Set for the Account.
C) Manually share cases.
D) Move users who need case access to a higher level in the Role Hierarchy.

Solutions: