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ITIL Certification in Service Offerings and Agreements is a freestanding certificate. At the same time, this is a section of the ITIL Intermediate Capability domain as well as a module that is related to the ITIL Expert Certification in IT Service Management. To obtain this certificate, the specialists need to pass the ITILSC-SOA exam. It is developed to check the individuals’ skills that are required to apply the Service Offering & Agreement (SOA) practices service management life cycle, especially in specific core ITIL roles, processes, and purpose areas. These include service portfolio administration, financial management for Information Technology services, and supplier management, as well as demand management, administration of service level, administration of business relationship, and service catalog management.

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What is the duration of the ITILSC-SOA Exam

• Format: Multiple choices, multiple answers
• Passing Score: 28 marks
• Length of Examination: 90 minutes

Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

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