Exam Name: Selling HP Supplies 2020
Certification Provider: HP
Corresponding Certification: HP Sales Certified
Over 62819+ Satisfied Customers
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HP HP2-I14 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Engagement and Relationship | - Consultative sales skills in HP supplies context - Managing customer relationships and opportunities |
| Topic 2: Sales Positioning and Solutions | - Recommending appropriate supplies solutions to customers - Positioning HP supplies solutions against competitors |
| Topic 3: HP Supplies Product Knowledge | - Understand quality and value propositions of Original HP supplies - Identify and differentiate HP supplies offerings |
HP Selling HP Supplies 2020 Sample Questions:
A new SMB customer tells you that they can't afford Original HP ink supplies for their daily in-house printing jobs. How should you respond?
- A. Point out that by using Original HP ink supplies, they can avoid costly reprints, wasted paper, and wasted time.
- B. Explain the Original HP ink supplies purchased in bulk actually cost less than non-HP ink supplies.
- C. Share studies that show the savings gained from working directly with HP as a trusted supplier of printing supplies.
- D. Compare the time spent refilling used ink cartridges with the amount of time spent ordering Original HP ink supplies directly from HP.
Correct Answer: A 🗳️
Which print cartridge recycling option does HP offer?
- A. In some countries, HP customers can order free recycling envelopes and boxes with pre-paid shipping.
- B. HP has installed recycling kiosks in Fortune 500 companies for convenient return of used supplies.
- C. HP has authorized recycling partners in more than 50 countries that will send brand new ink cartridges when customers return empty ones.
- D. In each Original HP print cartridge package, HP includes prepaid shipping labels for free and convenient return of empty cartridges.
Correct Answer: A 🗳️
According to the Spencer Labs Color Cartridge Reliability Comparison Study, how do Original HP cartridges compare to non-HP cartridges?
- A. Original HP cartridges are more secure as a result of better packaging and supply chain control.
- B. Original HP cartridges yield faster printing speeds with no wasted pages.
- C. Original HP cartridges are easier to install and recycle.
- D. Original HP cartridges are more dependable and produce significantly higher print quality and color fidelity.
Correct Answer: D 🗳️
What the maximum expected prior of time that documents printed with Original HP PageWide cartridges and placed in dark storage can last?
- A. 500 years
- B. 50 years
- C. 200 years
- D. 20 years
Correct Answer: C 🗳️
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