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Oracle 1Z0-1037-21 Exam Syllabus Topics:

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Which three components do you configure in Oracle Service Cloud that are synced to Knowledge Advanced?
(Choose three.)

A) Web roles
B) Workflows
C) Console roles
D) API Roles
E) Product and Categories

2. Which three tasks should you perform after deploying custom objects? (Choose three.)

A) creating a workspace
B) adding the workspace to a user's navigation set
C) defining relationships with other custom objects or standard objects
D) creating system attributes
E) creating standard reports
F) editing a user's profile to grant permissions to use the custom object workspace

3. You want to exclude all newly created answer articles from calculating the solved count for 60 days from their creation date.
Which configuration setting should you change?

A) ANS_NEW_INC_DURATION set to 60 days.
B) EU_FA_NEW_WIN_TYPES set to 60 days.
C) ANS_NOTIF _DURATION set to 60 days.
D) ANS_UPD_INC_DURATION set to 60 days.
E) ADP_NUM_REL_ANS set to 60 days.

4. You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

A) Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.
B) Add a conditional section within the answer with any access level.
C) Create an access level that has no customer portal visibility and assign itto the conditional section you do not want customers to view.
D) Make the answer status private, make the required changes, and republish it.

5. Which statement is true about dashboards?

A) A new dashboardmust have more than one report.
B) A new dashboard can be created by copying an existing dashboard.
C) A new dashboard can be created only by dragging existing reports to the dashboard design center.
D) A new dashboard can be scheduled with alerts
E) The dashboard design center's reports explorer lists only reports that can beadded to a dashboard.

Solutions: