Jul-2025 Free C-C4H51-2405 Test Questions Real Practice Test Questions [Q29-Q46]

Jul-2025 Free C-C4H51-2405 Test Questions Real Practice Test Questions

C-C4H51-2405 Dumps Updated Jul 12, 2025 WIith 82 Questions

SAP C-C4H51-2405 Exam Syllabus Topics:

Topic	Details
Topic 1	Service Business Process: This section examines the capabilities of service process managers and SAP consultants in managing and configuring service processes. It involves identifying various service processes, time recording, fulfillment in service tickets, setting up service levels and categories.
Topic 2	Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 3	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 4	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.
Topic 5	Data Management: This section assesses the skills of data management professionals, such as SAP Data Migration Specialists. It involves using data migration templates, resolving migration issues, understanding mass data maintenance, and describing SAP pre-packaged integration scenarios.
Topic 6	Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 7	Reporting:This section focuses on the abilities of reporting analysts and SAP consultants who handle SAP Cloud for Customer reports. It covers the use of Microsoft Excel in conjunction with SAP reports, identifying components of custom reports, and creating interactive dashboards.

 

NEW QUESTION # 29
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?

• A. One time, time and counter-based
• B. One time - no condition, time and counter-based
• C. Absolute, counter-based
• D. Alternating, time and counter-based

Answer: D

NEW QUESTION # 30
Which of the following objects can be replicated from SAP Service Cloud to SAP Field Service Management?
Note: There are 2 correct answers to this question.

• A. Service contracts
• B. Contacts
• C. Registered products
• D. Installed bases

Answer: A,D

NEW QUESTION # 31
What steps must you take to set up SAP Knowledge Central by NICE as your knowledge base? Note: There are 2 correct answers to this question.

• A. Create a validation rule.
• B. Create a Web service with SAP Knowledge Central by NICE.
• C. Create knowledge base articles in SAP Service Cloud.
• D. Configure the relevant question in scoping.

Answer: B,D

NEW QUESTION # 32
Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

• A. Operating hours
• B. Service contract
• C. Working calendar
• D. Maintenance plan

Answer: A,C

NEW QUESTION # 33
Which fields are mandatory when you create a cloud data source? Note: There are 3 correct answers to this question.

• A. Data Source ID
• B. Name
• C. Web Service URL
• D. Usage
• E. Data Type

Answer: A,B,C

NEW QUESTION # 34
Which element do you need to maintain to use maintenance plans?

• A. Fine-tuning
• B. Condition attribute
• C. Installed base
• D. Scoping

Answer: C

NEW QUESTION # 35
Which key features of the Analytics framework allow you to monitor business processes in SAP Service Cloud?
Note: There are 3 correct answers to this question.

• A. Interactive dashboards
• B. Data sources
• C. Standard reports
• D. Custom reports
• E. Web service message monitoring

Answer: A,C,D

NEW QUESTION # 36
Which model can be used for ABAP cloud-native development?

• A. The ABAP Cloud Development Model
• B. ABAP RESTful Application Programming Model
• C. The SAP S/4HANA Cloud Extensibility Model

Answer: B

NEW QUESTION # 37
Which of the following can you use to explore released APIs?

• A. SAP Business Accelerator Hub
• B. SAP Integration Suite
• C. SAP Application Interface Framework

Answer: A

NEW QUESTION # 38
Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2 correct answers to this question.

• A. Changing the customer in the main ticket updates the customers in the related sub-tickets.
• B. You can link multiple tickets to a customer hierarchy using the Grouping feature.
• C. Opening the main ticket allows you to see all the connected sub-tickets.
• D. You can change the status of multiple sub-tickets from the main ticket.

Answer: C,D

NEW QUESTION # 39
Which fields can be used to maintain service levels? Note: There are 2 correct answers to this question.

• A. Priority
• B. Due Date
• C. Custom fields
• D. Category

Answer: A,B

NEW QUESTION # 40
Which options can be used to control the access rights of a user? Note: There are 2 correct answers to this question.

• A. Assign restriction rules
• B. Create territory hierarchy levels
• C. Assign employee to an organizational unit
• D. Remove the personal data from the business user

Answer: A,C

NEW QUESTION # 41
You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.

• A. Scoping in the Configuration Workbench
• B. Approval process for social media import run
• C. Social media channel configuration
• D. Work distribution

Answer: C,D

NEW QUESTION # 42
Which data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

• A. Social media profiles
• B. External pricing
• C. Products
• D. Accounts

Answer: D

NEW QUESTION # 43
Which tool should you use to rename the Tickets facet?

• A. Adaptation tool
• B. Workflow with a Field Update action type
• C. Page Layout tool
• D. Language Adaptation tool

Answer: D

NEW QUESTION # 44
Which object can be used within ticket creation to automatically determine the registered product?

• A. Warranty
• B. Customer
• C. Product
• D. Installation point

Answer: D

NEW QUESTION # 45
What are the advantages of using the mashup approach when integrating an SAP BusinessObjects BI system? Note: There are 2 correct answers to this question.

• A. Security issues with mashups outside of the corporate network are rare.
• B. Existing reports can be reused.
• C. Offline access is available.
• D. Data can be accessed in real time.

Answer: B,D

NEW QUESTION # 46
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